Thank you for choosing Alphabit Technologies IND. This Shipping Policy explains the delivery methods and terms related to any digital or physical products purchased through our website.
By placing an order with us, you agree to the terms outlined in this Shipping Policy.
1. Digital Product Delivery
Most of our products are digital and do not require physical shipping.
- •Software Downloads: After purchase, you will receive an email containing a download link or access via your account page.
- •Licenses and Activation Keys: If you purchase a license, the activation key will be emailed to you.
- •Subscription Services: Access is granted immediately after purchase.
If you do not receive your download link or activation key within a short time, check your spam/junk folder. If still missing, contact us at admin@alphabittechnologies.com.
2. Physical Product Delivery (if applicable)
If your company also delivers physical items (e.g., hardware or merchandise), the following terms apply:
- •Shipping Methods: We use standard shipping services; delivery varies by location.
- •Processing Time: Orders are processed within 5–7 business days.
- •Shipping Costs: Calculated at checkout based on location and method.
- •Estimated Delivery:
• Domestic (India): 5–7 business days
• International: 10–15 business days
Delivery time may vary due to customs, weather, or other external factors.
3. Order Tracking
- •Digital Products: Track via your purchase confirmation email.
- •Physical Products: A tracking number will be emailed once shipped.
4. International Orders
- •International shipping is available for eligible physical products.
- •Customs fees, import duties, taxes, or additional charges are the customer's responsibility.
- •Some products may have shipping restrictions based on country regulations.
5. Shipping Restrictions
We may not be able to ship to PO Box addresses for certain products. If this occurs, we will contact you for an alternate address.
6. Shipping Issues and Lost Products
If you experience issues with digital or physical orders:
7. Refunds and Returns
We want you to be satisfied with your purchase:
- •Digital Products: No refunds once the software/keys are delivered.
- •Physical Products: Returns accepted within 7 days of delivery.
For full return instructions, refer to our Return Policy.
8. Contact Us
Company
Alphabit Technologies IND
Address
3rd Floor, Park Circle, No 20,
Moores Road, Egmore,
Chennai, Tamil Nadu,
India 60006